Privacy Notice

Under data protection law, individuals have a right to be informed about how use any personal data that we hold about them. We comply with this right by providing ‘privacy notices’ (sometimes called ‘fair processing notices’) to individuals where we are processing their personal data.

This privacy notice explains how we collect, store and use personal data about customers and visitors to Capri Motors. 

We, Capri Motors Limited, are the ‘data controller’ for the purposes of data protection law.

Our data protection officer is Michael Wright. 

THE PERSONAL DATA WE HOLD

Personal data that we may collect, use, store and share (when appropriate) about you includes, but is not restricted to:

• Name
• Contact Details 
• Information about your visit to Capri Motors. (details of the work you require)
• Your registration Number 
• CCTV images captured on site.

WHY WE USE THIS DATA

We use the data to:

• Provide you with a service within the nature of our business.
• To provide a cost/quotation 
• To provide a customer reminder system when services/MOT’s are due.
• To provide security to our site and our visitors
• To comply with legal guidelines set out by authorities such as the DVSA.

OUR LAWFUL BASIS FOR USING THIS DATA

Most of the data that we store and process is covered under a Contractual Requirement, A legislative Requirement or Legitimate Interest as defined under the provisions of the GDPR

Less commonly, we may also use personal information about you where:

• you have given us consent to use it in a certain way.
• we need to protect your vital interests (or someone else’s interests).

Where you have provided us with consent to use your data, you may withdraw this consent at any time. We will make this clear when requesting your consent, and explain how you go about withdrawing consent if you wish to do so.

Some of the reasons listed above for collecting and using personal information about you overlap, and there may be several grounds which justify use of your data.

Data may be used to communicate with customers about MOT renewal dates, service reminders and promotional information relevant to the services we offer. These communications are included as they are classified as being of Legitimate Interest to the recipient. 

HOW WE STORE THIS DATA

We use electronic data bases which is secured by a password and has limited access. 

DATA SHARING

We do not share information about you with any third party without your consent unless the law and our policies allow us to do so.

Where it is required, or necessary to complete a job (and it complies with our contract with you) we may share minimal personal information about you (mainly your number plate) with:

• Local suppliers of Parts
• Other Garages
• DVLA
• DVSA 

We do not use pass your details on to any third party for the use of marketing.

YOUR RIGHTS -

HOW TO ACCESS PERSONAL INFORMATION WE HOLD ABOUT YOU

Individuals have a right to make a ‘subject access request’ to gain access to personal information that the school holds about them.

You may also have the right for your personal information to be transmitted electronically to another organisation in certain circumstances.

If you would like to make a request, please contact Michael Wright our DPO.

YOUR OTHER RIGHTS REGARDING YOUR PERSONAL DATA

Under data protection law, individuals have certain rights regarding how their personal data is used and kept safe. You have the right to:

• object to the use of your personal data if it would cause, or is causing, damage or distress
• prevent your data being used to send direct marketing
• in certain circumstances, have inaccurate personal data corrected, deleted or destroyed, or restrict processing
• claim compensation for damages caused by a breach of the data protection regulations.

To exercise any of these rights, please contact Michael Wright our DPO.

COMPLAINTS

We take any complaints about our collection and use of personal information very seriously.

If you think that our collection or use of personal information is unfair, misleading or inappropriate, or have any other concern about our data processing, please raise this with us in the first instance.

To make a complaint, please contact our data protection officer Michael Wight.

Alternatively, you can make a complaint to the Information Commissioner’s Office:

Report a concern online at https://ico.org.uk/concerns/.

Call 0303 123 1113.

Or write to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

If you would like a copy of our full privacy policy you can request this from the Capri Motors Office.